Showings: what to expect after we go live

How a request reaches you

ShowingTime is the showing calendar most Midlands listings use. I add you as a contact on the listing so requests can hit your phone and email, not only mine.

• Text is the fastest way to catch a request during the day.
• You usually have to opt in once so the texts are allowed to reach you. ShowingTime will tell you how. If a message does not arrive, tell me and we will check the opt-in.
• Email is a backup if you miss a text.
• I receive the same requests. You are not the only person watching the calendar.

Reply to each request

A request is not automatically a yes. Occupied homes typically need someone to confirm.

• Approve the time, decline it, or ask to move it.
• Reply to that request. Do not assume a later showing is on the calendar until it is confirmed.
• If you are at work or in the car, a short yes or no is enough.
• If you miss it, I can confirm or reschedule so a buyer is not left outside.

We set a notice window that fits your house. School pickup, a nap, a late workday. Tell me the hours that are hard, and we write them into the instructions.

Should you be home?

Leave if you can. Buyers talk more honestly with their agent when the owner is not in the next room. Take pets with you, or crate them out of the way if you have to stay close.

• Lock what we agreed to lock. Leave on the lights we agreed to leave on.
• Put away prescriptions, jewelry, and mail.
• Give yourself time to get out before the start time. ShowingTime times are the appointment, not a suggestion.
• If you work from home, we can block hours so you are not surprised.

Feedback

I ask every showing agent for notes. Some reply. Some do not. I will share what I get, including price comments and anything about condition, rather than invent a weekly report from silence. If showings are slow or the notes keep repeating the same issue, we talk about price, prep, or both.

Vacant homes

If you have already moved, we can set the listing so confirmed appointments notify you without you having to approve every slot. I still watch the calendar. Tell me if a neighbor or cleaner needs a blocked hour.